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Making learning that matters® isn’t luck. It’s strategy.

I’m Nicole Papaioannou Lugara, PhD — learning strategist, builder of transformational teams, and firm believer in the power of connection.

What I Do Best

  • Purposeful people leadership

  • Team building and scaling

  • Needs analysis

  • Learning & enablement strategy

  • Learning tech assessment

  • Instructional design

  • Blended learning program design

  • Social & collaborative learning 

  • Scalable learning ecosystems

  • Digital transformation

  • Change management

  • Writing & editing

  • Coaching & facilitation

  • Make meaning from messes

Career Stats

  • 11+ years in L&D leadership

  • 450K+ learners reached

  • 100+ learning projects delivered

  • 52% repeat business

  • 6× ATD ICE Speaker

  • 3 x ATC ICE PAC Member

  • 4 x ATD YOU Subject Matter Expert

  • 2 Brandon Hall Awards, 1 CLO Magazine Award, 7taps Microlearning Design Contest Finalist, & 1 Webby

  • 400 IDs trained 

  • 2 self-published books

  • 2 chapter contributions

  • 1 TD Magazine feature

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I am a Visionary Strategist.

What People Say About My Strategic Thinking

"Nicole is brilliant—like, next-level brilliant. Her strategic mindset and sharp business sense make her a powerhouse."
 

Dr. Myra Roldan, CEO, UnDesto AI Consulting

Sampling of Strategic Learning Initiatives

Want a list of everything I've ever done?

Check out this comprehensive list of projects I've directed, designed, and/or developed over the past 18+ years.

Learning Philosophy

8 essential beliefs guide how I design and advise clients

Action

The end goal of learning is not knowledge but action.

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Small Wins

Small wins can create big change.

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Ecosystems

Learning happens in an ecosystem that both impacts and is impacted by change.​

Practice

One-time learning isn't enough. Spaced repetition & mixed practice create deep learning.

Progress

Progress is not linear.

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Emotion

Emotions impact learning. Design for experience.

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Feedback

Timely feedback is essential to learning. We do not learn in a vacuum.

Performance

Opt to support performance in real-time whenever possible rather than train for recall.

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Tech I Use
for Learning
Design & 
Distribution

Design & Development Tools

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7taps

Adobe Creative Suite

ahaSlides!

Arist

Articulate Suite

Camtasia

Canva

ChatGPT Pro

Descript

EdApp

Elai

Eleven Labs

Genial.ly

Google Suite

iSpring Solutions Suite

Midjourney

Miro

Perplexity.AI

Powerpoint

Synthesia

Typeform

Vmaker

Vyond

Word​​​

Distribution Systems

(LMS / LXP & Community Tools)

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360 Learning

Connecteam

Circle

Docebo

Fulcrum Labs

Kajabi

Learnworlds

Litmos

Matrix LMS

Mighty Networks

Talent LMS

Thinkific

Viva Learning

Workday Learning​

Distribution Systems

(Other)

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Butter

Kit (formerly ConvertKit)

Mailchimp

Slack

Squarespace

Sharepoint

Streamyard

Teams

Vimeo

Workplace

​Wistia

Wix

YouTube​​​

Zoom

I am a Transformative People Leader.

What People Say About My Leadership

"Working with Nicole was one of the most rewarding experiences of my career. As my manager, she set clear expectations, provided steady guidance, and created an environment where learning and collaboration came naturally and was fun. She leads with empathy and intelligence, knowing when to step in with direction and when to give her team space to grow and take initiative."

Rocio Granela, Senior Project Manager, Promenet, Inc.

How I Lead

6 guiding principles that capture how I motivate people to make big things happen

With Strategy, Not Ego

Empower Through Trust & Transparency

Design for Human Connection & Belonging

Stay Curious & Adaptive

With Impact & Integrity

Make Learning the Operating System

Sampling of Toolkits & Templates Built for My Team

Discovery Call
Question List

A question guide to support effective discovery calls for potential, new, and repeat clients

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See doc >

Blueprint Sync Up Meeting Slide Template

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A process that enables Your Instructional Designer's ability to design blended learning programs for complex subjects in 6 - 8 weeks

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See PDF of Miro board >

Video Script &
Storyboard Template

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A template that ensures clear communication between instructional designers, subject matter experts, and creative partners during the drafting process

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See template >

I am an Award-Winning Learning Designer.

What People Say About My Learning Design

"Nicole is exactly what you'd want a professional instructional designer and writer to be. She does exactly what she says she will, she's an excellent communicator, and her work product is outstanding."

Dr. Robin Sargent, CEO, IDOL Courses

Special Projects

Your Instructional Designer

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Built a well-respected boutique learning agency from the ground up, including most of the content and layouts featured on our webpage

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Check out the site >

Let's Ducking Write Workshops & Community

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An in-person and online community designed to bring joy and creativity through writing

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Waddle on over >

The Social Learning Lab Podclass

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This podclass explores strategies, technologies, and theories about how we learn and grow together in the workplace. 

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Listen to an episode >

Microlearning & Nudge Campaigns

Goal-Setting Nudges:
Email Campaign Copy

Lead Gen Nudge Emails

A 5-email campaign designed to help set goals and work toward them

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Download the nudges >

5 Minute Manager:

7taps Microlearning

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A series of 52 short scenario-based trainings + applicable toolkits for new managers  delivered via 7taps microleanring

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Check out an example >

The Book of Briefs: 50 Prompts to Inspire Your Next Portfolio Piece

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With 50 briefs to inspire you, you’ll never have to stop to think “what can I make to put in my instructional design portfolio?"

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See sample pages >

I am a Sought-After Facilitator.

What People Say About My Facilitation Skills

"This class was very clear, organized, and practical. I love that she also provided us the resources, this will be SO helpful. By far my favorite session so far!!"

ATD 2025 Attendee, Session Evaluation

My Favorite Presentations

Write Better, ID!: Create Content That Compels

Presented at ATD 2025

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Take your ID writing from “Zzzz” to “Zing!” In this session, you’ll learn strategies and practice writing in ways that create emotional impact, reduce cognitive load, prompt behavior change, and increase the overall effectiveness of your learning experiences.

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See slides >

Restoring Human Connection: Designing Digital Cohorts to Work From Anywhere in the World

Presented at ATD 2023

 

Remote work demands a thoughtful approach to digital learning. The shared experience of a digital cohort can create powerful peer-to-peer learning and lasting relationships. In this session, you'll learn how to structure a digital cohort to foster collaboration and innovation among team members.

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See companion site >

Knowledge Management: Integrating Tools & Tech for Scalable Learning

Part of our Enabling Employee Development workshop series for Team Leaders

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See slides >

Apart Together: Using Community Management Principles to Connect Distributed Teams

Presented at ATD 2024 + ATD NYC 

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Online communities can bring distributed team together through learning. But simply creating a space for conversation isn’t enough to make them work. In this session, you’ll leverage strategies and principles from social media community management to amplify the impact of your training, and you’ll leave with a documented community engagement plan.

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See companion site >

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"It’s rare that you come across standout talent like Nicole."

Christina Ferguson, Director Global Launch PMO, The Walt Disney Company

I'd love to be your team's learning leader.

Next step: let's chat.

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