Instructional Design

by Nicole Papaioannou, PhD

Performance-Targeted, Learner-Centered Training & Learning Design



Have you ever sat through a lesson taught by someone who was clearly brilliant, but had no idea how to make the information learnable? Have you ever worked for a company that had no process for getting you acquainted on day one? Have you ever sat through a tedious elearning module that could have been an email?


If so, then I'm happy to tell you there are folks like me, who can help turn just about any subject matter into engaging content and develop strategic systems for improving employee performance.

I am an instructional designer and former college writing instructor. My whole professional career has been focused on empowering others to achieve their personal and professional goals through education-whether that's professional development, hands-on training, coursework, or one-on-one mentoring. There are over 250,000 users currently taking courses that I have designed or were designed under my leadership. My work has been recognized by Brandon Hall and Chief Learning Officer Magazine.


I have a Ph.D. in English from St. John's University (Queens, NY). My academic research focuses on student engagement, transfer of learning, and writing across the curriculum.

I love what I do, and I would love to help you.

Content Development

Create customized content backed by best practices in instructional design. Whether you want video scripts, facilitator guides, assignments, eLearning content, or something else, I will make sure you have well-written, easy-to-digest content for your learners.

Learning Design

Design a unique learning experience for your learners from the ground up. I'll analyze your organizational and learner needs to provide guidance on educational technologies, curriculum, content development, and implementation.


Specializing in workplace learning solutions.


Compliance | Onboarding | Change Management

Performance Improvement | Soft Skill Development | Continuing Education

Your Instructional Designer offers a variety of consulting and design services for clients who want to improve performance, increase engagement, and meet learning goals. Our current and past clients include Netflix, Allegiant Travel Company, Audiology Plus, AmplifedLife Network, Pankow Builders, New Road Media, and more.


Contact us if you need assistance determining the right training solution for your organization's needs, translating face-to-face learning into online or blended learning, implementing a new learning program, evaluating existing training, or taking on L&D overflow.


We can perform strategic needs analysis, conduct interviews and observations, design learning experiences or curriculum, write content, script and storyboard for instructional/interactive video, develop eLearning, craft assessments, provide evaluation criteria, and manage your project to support compliance, onboarding, performance improvement, and behavior change.

Ready to upgrade your training? Let's chat.



"Nicole has worked on software training videos for me at Netflix, and I couldn’t be happier. I highly recommend her as a instructional design and curriculum consultant." - Christina Ferguson, Manager, Global Marketing Operations, Netflix

"Nicole 'hears' what I am saying (which sometimes is confusing even to me) and then makes it so. Nicole is a strategic thinker and executes flawlessly. And topping it off- is a pleasure to work with." - David Page, New Road Media

"When I look for a designer I look for someone who listens, someone who collaborates, someone who is knowledgeable, someone who is creative and someone who understands my customer.  All of that plus a friendly demeanor is what I got with Nicole." - MK Harby, MK Harby Public Speaking

Need better training?

Let's chat.

Oakhurst, Monmouth County, NJ

Tel: 619-436-5443


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Thanks for reaching out. We'll be in touch soon.






Guides | Courses | Coaching | Community | Blog Posts | Lists

We offer a range of professional development experiences for those looking to upgrade their careers in the instructional design field. Whether you're experienced, novice, or transitioning, there is something for everyone.

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Skill up. Scale up.

The Upskill Experience is Your Instructional Designer's professional learning network. We offer live online workshops and self-paced courses on topics in instructional design, employee performance, and freelancing.

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