Trainers and leaders design for the folks they wish they had and the training environments they wish existed instead of the real people...

The one we don't always think about is WNFM. (Never heard of it? That's because I made it up.) WNFM-- what's not for me?-- is the question w

Is likeability a good measure of whether or not you should continue to use or to remove an approach from your training tool kit?